Privacy Policy
Last updated: May 28, 2026
This policy explains how RapidReply AI handles information submitted through our website, lead-loss audit requests, and pilot workflows. This page is a business template and should be reviewed before production launch.
Information We Collect
We may collect business contact information such as name, company, email address, phone number, website, service area, and notes about missed-call or web-lead response workflows. During a paid pilot, we may process customer lead details provided to the client, including phone number, service request, ZIP code, urgency, and preferred callback time.
How We Use Information
We use information to respond to audit requests, evaluate lead-response gaps, configure pilot workflows, route customer inquiries to the client, provide reports, support the service, and communicate about RapidReply AI.
SMS And Messaging
RapidReply AI is designed for customer-care and lead-response messaging after a person contacts a business by phone, website form, or inbound SMS. Message frequency varies by inquiry. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help where SMS is enabled.
Sharing
We do not sell personal information. We may share information with service providers used to operate the workflow, such as messaging, automation, calendar, CRM, email, analytics, or payment providers. We may also share information when required by law or to protect rights, safety, or service integrity.
Data Retention
We keep information only as long as needed for the pilot, reporting, compliance, support, and legitimate business records. A client may request deletion of pilot data unless retention is required for legal, security, or billing reasons.
Security
We use reasonable safeguards and least-privilege access practices. No internet or messaging system can be guaranteed completely secure.
Your Choices
You may request access, correction, or deletion by contacting the sender listed on the RapidReply AI website. For SMS, reply STOP to opt out where supported.
Contact
Email: hello@rapidreplypros.com